Accessibility

The Meadows Museum is committed to making the museum accessible for all visitors.


Please note that our efforts to make our website, programs, and museum more accessible are ongoing. If you encounter any accessibility concerns, please contact us at museumaccess@smu.edu.


Anyone needing a disability-related accommodation in order to participate in a museum program should contact museumaccess@smu.edu at least one week prior to the program to arrange for the accommodation.

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App Accessibility Features

The Meadows Museum's mobile guide is equipped with several features to support accessibility:

  • All image files include alt text descriptions
  • All audio files are accompanied by transcripts
  • Many artwork pages include written verbal descriptions illustrating the imagery

We're committed to continually improving accessibility for all users. If you encounter issues accessing content within this guide, please contact us at museumaccess@smu.edu.

Mobility

All ADA-recognized mobility devices are permitted in the museum.

  • A limited number of courtesy wheelchairs may be checked out free of charge and on a first-come, first-served basis at the visitor services desk.
  • All of the museum’s public spaces are accessible to wheelchair users and those who prefer to avoid stairs.
  • Benches are located throughout the museum galleries.
  • All public restrooms are accessible.
  • Wheelchair-accessible seating where visitors can remain in their wheelchairs or transfer to theater seats is available in Smith Auditorium. Please request this seating when registering for programs in the auditorium.
  • Accessible parking is available near both elevators in the Meadows parking garage, directly underneath the museum.
  • Elevators operate between the parking garage and the museum-entrance level as well as between both gallery floors within the museum.


ASL Interpretation

ASL interpretation is available free of charge for programs and tours.


Please give at least one weeks’ notice. All requests will be considered regardless of their timeliness. Email museumaccess@smu.edu.

Assistive Listening Devices

Assistive Listening Devices (ALDs) may be checked out for free on a first-come, first-served basis for those attending lectures in Smith Auditorium, guided tours, and select other on-site programs. ALDs can be checked out at the visitor services desk.

Service Animals

All ADA-recognized service animals are welcome in the museum.


Per SMU’s Animals Policy, emotional support, therapy, comfort, or other assistance animals are not permitted in the museum. We apologize for the inconvenience.


ADA Service Animal Definition

Service Animals FAQ

SMU Animal Policy


Social Narrative

Ideal for visitors on the autism spectrum and those who benefit from having clear expectations, this document is a step-by-step guide about what to expect on a class visit to the Meadows Museum, with photos and simple descriptions.


Class Visit Narrative